Why Monitoring?

Monitoring social media and employee activity helps protect the company’s reputation, ensure policy compliance, and identify potential risks before they escalate. Effective monitoring also supports better decision making by providing insights into trends, public perception, and overall workplace productivity. This page covers both the tools we use for monitoring, as well as the legality and ethics of these tools.

Social Media Monitoring

Social media monitoring allows the Steinmetz Technologies to track brand mentions, customer feedback, industry trends, and potential issues across platforms in real time. Below you can find the tools Steinmetz Technologies utilizes for social media monitoring.

Hootsuite

Hootsuite is a all-in-one social media management platform. It allows Steinmetz Technologies to schedule posts, track engagement, monitor brand mentions, and analyze performance across both our X and Facebook accounts.

Buffer

Buffer is a streamlined platform focused on scheduling and monitoring social media content. It is ideal for our small team because of its clean interface and affordability

Awario

Awario is a powerful social listening tool, built for tracking brand mentions, keywords, and tracking sentiment across social media and the web. For a small company like us it’s useful as it can continuously monitor the web for mentions of “Steinmetz Technologies”, related industry terms, or potential security-concerns.

Employee Monitoring

While employee monitoring differs from social media monitoring, it is just as important to Steinmetz Technologies to ensure productivity, security, and protecting company data while employees are working. For a small team like us, the following tools are a optimal mix of oversight with respect for privacy, and help us identify potential inefficiencies, prevent data leaks, and support meeting performance goals. The following tools are what Steinmetz Technologies employs for monitoring employees.

Activtrak

Activtrak is a user friendly employee monitoring software that helps small teams track application and website usage, measure productivity, and identify bottlenecks. Steinmetz Technologies utilizes Activtrak to understand work patterns and provide insights into employee productiveness.

Time Doctor

Time doctor is a comprehensive time-tracking and monitoring solution ideal for our small IT team. It provides real-time visibility into how employees spend their working hours and integrates with other project management tools. Steinmetz Technologies utilizes it to ensure accountability and accurate time reporting, while still respecting privacy of our employees.

Hubstaff

Hubstaff combines employee monitoring, time tracking, and project managing features. For Steinmetz Technologies, it allows manager to monitor productivity, track hours worked, and better understand remote work activity. It is especially useful to us for it’s usefulness with monitoring remote employees.

Legality & Ethics

Monitoring employees during work hours presents several important legal and ethical considering’s that we must carefully navigate. Below, you can read about how monitoring works at Steinmetz Technologies.

https://nonprofitlawblog.com/nonprofit-law-and-ethics/